Introduction
Thank you for visiting the MLK9 website.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a form, inquire about our dog training programs, or use our online services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, mobile phone number, and information submitted through contact, consultation, registration, or service inquiry forms.
We may also collect certain technical information, including your device information, IP address, browser type, and website browsing activity.
Use of Personal Information
We may use the information we collect for the following purposes:
- To provide information about our dog training programs and services.
- To respond to inquiries and consultation requests.
- To communicate with you about appointments, bookings, classes, or services.
- To provide important updates relating to your MLK9 services.
- To improve our website, services, and user experience.
- To comply with applicable legal requirements and protect our rights.
- To send communications when you have provided the appropriate consent.
Collection and Use of Mobile Phone Numbers for Messaging
If you provide your mobile phone number and consent to receive messages from MLK9, we may use your number to send information related to inquiries, appointments, classes, training programs, service updates, and other relevant communications.
You may opt out of text messages at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary.
Your consent to receive text messages is not a condition of purchasing any product or service.
Data Collection and Storage
MLK9 collects information for purposes related to providing our services, communicating with clients, processing inquiries, and improving the website experience.
We take reasonable measures to safeguard collected information against unauthorized access, disclosure, alteration, or misuse.
We do not sell your personal information to outside parties.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Third-Party Service Providers
We may use third-party service providers to support website functionality, scheduling, client management, analytics, communications, online training, and other business operations.
These providers may process information only as necessary to provide their respective services.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.
MLK9 may also provide links to third-party platforms, including its student portal and other external services. Your use of those platforms may be governed by their own privacy policies and terms.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to understand website activity, improve functionality, and enhance your browsing experience.
You can adjust your browser settings to refuse or limit cookies. However, disabling cookies may affect certain website features.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you are a parent or guardian and believe a child has provided personal information without appropriate consent, please contact us so we can address the request.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements.
Any updates will become effective when the revised Privacy Policy is posted on this website. We encourage visitors to review this page periodically.
Contact Information
If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact:
MLK9
MLK9, 526 Mel Hall Rd, Maryville, TN 37803
By phone number: (865) 213-7775