Introduction
Thank you for visiting the MLK9 website.
This Privacy Policy explains how MLK9 collects, uses, stores, and protects your personal information. By using our website, you acknowledge the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, phone number, location, appointment details, and information about your dog or training needs.
We may also automatically collect limited technical information, including your IP address, browser type, device information, referring pages, and activity on our website.
How We Use Personal Information
We may use the information we collect for the following purposes:
To provide information about our dog training and boarding services
To respond to inquiries and consultation requests
To schedule appointments, evaluations, and training programs
To communicate updates related to bookings or services
To improve our website, services, and customer experience
To send promotional communications when consent has been provided
To meet legal obligations and protect our rights
To prevent fraud, misuse, and security threats
Mobile Phone Numbers and Messaging
If you provide your mobile phone number and consent to receive messages, MLK9 may send appointment reminders, consultation updates, service information, promotional messages, and other communications related to your inquiry or customer relationship.
By submitting an MLK9 website form, booking form, or third-party scheduling form, you may consent to receive emails, text messages, and phone calls from MLK9. Calls or messages may be sent using automated technology and may be recorded where permitted by law.
Consent to receive marketing communications is not required to purchase any product or service. Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out of text messages. Reply HELP for assistance. You may also contact MLK9 directly to update your communication preferences.
Data Collection and Storage
MLK9 collects and stores information for legitimate business purposes, including responding to inquiries, managing appointments, providing services, maintaining customer records, and improving the customer experience.
We use reasonable administrative, technical, and organizational safeguards to protect stored information against unauthorized access, loss, disclosure, alteration, or misuse.
MLK9 does not sell or rent personal information to outside parties.
Data Security
We use reasonable security measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Service Providers
MLK9 may use third-party providers to support website hosting, analytics, scheduling, customer management, payment processing, communications, advertising, and other business functions.
These providers may access information only as needed to perform services on our behalf and are expected to handle it appropriately.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with third parties for unrelated marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, remember preferences, understand visitor activity, and improve performance.
You may adjust your browser settings to block or remove cookies. Disabling cookies may affect the availability or functionality of certain website features.
Links to Other Websites
The MLK9 website may contain links to third-party websites or services. MLK9 is not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
The MLK9 website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe a child has provided personal information without your consent, please contact us so we can review and remove the information where appropriate.
Your Choices
You may contact MLK9 to:
Update or correct your contact information
Ask questions about the information we maintain
Opt out of promotional emails or text messages
Request removal of your information, subject to legal and business recordkeeping requirements
Changes to This Privacy Policy
MLK9 may update this Privacy Policy periodically. Changes become effective when the revised policy is posted on the website. We encourage you to review this page for updates.
Contact Information
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact MLK9:
Phone: (865) 213-7775
Mailing Address: MLK9, 526 Mel Hall Road, Maryville, TN 37803